Frequently Asked Questions

Placing Orders

How can I place an order?

You can buy directly from our Little India branch or order online from this website. Select the items from our huge collection of Tamil books and resources from this website, add to the cart, make payment and complete the order. You will receive a confirmation email that we have received your order.

Can I purchae directly from Tamilcube branch?

Yes. You can buy from our Little India branch. Please refer to the location and operating hours.

Can I place order through Whatsapp or phone call?

No. The only method of placing orders is through this website or from Little India branch.


How can I make payment for my order?

Our website accepts many payment methods such as Paynow, Paypal, Credit cards and more.

Please refer to Payment Methods for payment options available.

Do you provide Cash on Delivery?

No. We dispatch the order only after payment is made through PayPal, online transfer or PayNow.

Shipping and Delivery

What are the shipping methods available?

We dispatch the orders by Ninja Van  / Speedpost Courier.

Please refer to Shipping Options for more details.

Can I self-collect from Tamilcube branch?

No. You can self-collection is not available.

When will I receive my order?

During the ordering process, the system will idicate the estimated delivery date range.

Please allow 1 to 3 working days from the date of dispatch for door delivery. Once the parcel is picked up, Ninja Van will inform you about the time of delivery.

I have received only a portion of my order. What happened to the rest of my order?

Sometimes, an order is dispatched in multiple packets. Pleasae wait for the other packets to be delivered. If the item ordered is out of stock, we will inform you too.

Tracking of order

Can I track my order?

Yes. Please login to My Account page. Alternatively, Ninja Van will inform you the Tracking Code as well.

On Hold: We are waiting for payment or verification of payment is in progress. 

Processing: We have verified your payment. Packing and dispatching is in progress.

Completed: We have dispatched your order by Ninja Van. Please allow 1 to 3 working days from the date of dispatch for the item to be delivered to your mailbox.


How to contact Tamilcube

Please Contact us here. We will do our best to respond to your message as soon as possible. [Hotline Operating Hours: Tuesday to Friday – 10 am to 6 pm. Closed on Public Holidays.]